Our Team
FOUNDERS
Namik Kaya and Emmanuel Markho came into the Hospitality industry in 2018. Namik and Emmanuel recognised the need for reliable and professional housekeeping services in the hotel industry, while both founders set out to build a company that would exceed expectations and elevate the standards of cleanliness in hotels. Together, Kaya and Emmanuel have built a team of dedicated professionals who share their commitment to excellence.
They have fostered a culture of continuous improvement, encouraged innovation and staying ahead of industry trends to provide our clients with the best possible housekeeping solutions. Under their leadership, OCS has grown to become a trusted partner for hotels seeking reliable and exceptional housekeeping services.
Our founders' unwavering dedication to quality, integrity, and customer satisfaction has earned us a reputation for excellence and reliability in the industry.
Operations Manager (Victoria)Juliana Guzee: At OCS, we are proud to have Juliana as our esteemed Operations Manager. With extensive experience in the hospitality industry and a passion for delivering exceptional service, Juliana plays a crucial role in ensuring the smooth and efficient operations of our housekeeping services for hotels. With more than 5 years of experience in hotel operations and more than 10 years of management experience, Juliana brings a deep understanding of the unique challenges and demands that hotels face when it comes to maintaining cleanliness and guest satisfaction. Juliana’ expertise and leadership skills have been instrumental in establishing OCS as a trusted name in outsourced housekeeping services. Juliana is responsible for overseeing the day-to-day operations of our housekeeping teams, ensuring that our clients receive the highest level of service. Juliana works closely with our dedicated professionals to develop and implement efficient cleaning schedules, ensuring that every corner of your hotel is spotless and well-maintained. |
Human Resource Manager (Victoria)Lana Markho: At OCS, we are proud to have Lana as our Human Resource Manager. With a passion for people and a deep understanding of the hospitality industry, Lana plays a vital role in ensuring that our housekeeping teams are comprised of highly skilled and dedicated professionals. With more than 4 years of experience in human resources and more than 12 years of management experience, Lana brings the knowledge and expertise to our organization. Lana understands the unique challenges and demands of the hotel industry and is committed to recruiting, training, and retaining top talent to deliver exceptional housekeeping services. Lana is responsible for overseeing all aspects of our human resource functions, including recruitment, training, performance management, and employee engagement. Lana ensures that we have a skilled and motivated workforce that provides the highest level of service to our clients.
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